Why Charlie’s for Wholesale Cookies and Biscuits?
Premium Australian treats
We use top-quality, ethically sourced ingredients to create delicious, indulgent biscuits and cookies. Made in Melbourne for over 20 years, we support local businesses and ensure every bite is a taste of Australia.
Baked for taste
We value taste above all else. We believe that there is no point in making a product that we wouldn’t sneak in a piece or two ourselves! If you’re looking for delicious, indulgent, delightful, or tasty — look no further.
Quality meets practicality
We hold SQF certification, ensuring international food safety standards. Our range comes in various formats with long shelf lives, perfect for cafes, catering, or gifts. Smartly priced for both business needs and customer appeal.
WE ARE DELICIOUS AND FUN
Jon Abbott
Steves
Brendan Schroeder
Frequently Asked Questions
Charlie’s is a proudly family owned and Australian operated business. Our busy commercial bakery is located in East Bentleigh in Melbourne, where the majority of our delicious products are made. Our cookies are crafted with care, using only the finest ingredients sourced from around Australia.
We adhere to stringent food safety standards and practices in our commercial bakery. Our facility is regularly audited and inspected to ensure compliance with Australian food safety regulations.
We prioritise using high-quality, fresh ingredients and maintain a clean and hygienic production environment. Our commitment to food safety and quality assurance is reflected in every product we make.
Charlie’s is GSFI certified with SQF and Charlie’s also carry’s responsible sourcing certification under SEDEX.
Yes we do. We can work with you to develop and produce a range of products tailored to your specific requirements. Our services include:
• Product Development: Our experienced team can help you develop new and innovative products, from concept to commercialisation.
• Manufacturing: We have state-of-the-art facilities and a skilled workforce to ensure the highest quality products.
• Packaging and Branding: We can design and produce custom packaging to meet your branding needs.
• Logistics and Distribution: We have a strong network of suppliers and distributors to ensure timely and efficient delivery.
If you’re interested in exploring private labelling or contract manufacturing opportunities with Charlie’s Fine Food, please contact us to discuss your specific needs.
We look forward to the opportunity to work with you!
Contact our team on [email protected] to discuss your needs.
We do offer a few wholesale cookie options that are suitable for those with dietary restrictions.
Dark Chocolate Chip Cookie and Fig and Cranberry Cookie: These classic cookies are naturally vegan-friendly and gluten free, making it a delicious and healthy choice.
Please note that while we take great care to avoid cross-contamination, we cannot guarantee that our products are completely free from traces of gluten or other allergens.
Within 2-3 business days however if urgent, please call us on 03 9553 4005 once you have completed the registration form so we can better assist you.
We are currently working on this issue. To clarify, if there is no box to add your order quantity, then we are temporarily out of stock.
We are only able to register one email address to your wholesale account and suggest using a generic email address if you have multiple persons logging into the Charlie’s Wholesale account. Eg: sales@ or info@
We aim to dispatch your wholesale order within 1-2 business days. Delivery time frames vary on your location, please refer to the table below.
For large pallet orders, please allow a lead time of 7-14. Please contact your Account Manager for more details.
Melbourne Metro Suburbs | 1-2 Business days |
Sydney Metro Suburbs | 2-3 Business days |
Regional Victoria | 2-3 Business days |
Regional NSW | 3-4 Business days |
SA | 2+ Business days |
QLD | 3+ Business days |
TAS | 3+Business days |
WA | 4+ Business days |
NT | 5+ Business days |
We offer free delivery for orders above $200+GST for Metro Melbourne suburb customers.
Customers outside of Metro Melbourne will be charged freight at cost. This will vary depending on the size and location of your order.
Yes, you are welcome to arrange pick up of your order from our warehouse located in East Bentleigh Monday – Friday between 9 am – 3pm. Please allow 1 business day for orders to be picked and packed by our team. For same-day pick up – please contact our customer service team directly.
Unless specified and arranged with your account manager, we require prepayment of orders before dispatching your order. Payments can be made via the following options:
- Credit Card (We accept Visa or MasterCard only). You can make payment via our online wholesale store or you can email [email protected] or call 03 9553 4005 to make payment.
- Bank Transfer – A bank transfer can be done to the details noted at the bottom of your invoice. Once funds have been received, we will dispatch your order. Please note it can take 1-2 working days to process.
Thank you for making all this possible for us.